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4.9/5
4.9 /5
420 Reviews

Jacob grant has been amazing to work with! Amanda always answers all of my questions and I can always get ahold of her! I’d recommend to anyone looking for a rental!

Amanda bean has been absolutely wonderful to work everytime I don’t understand or need help with something she is always around to help it’s very appreciated

5.0/5
May 13, 2022
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Janell
They are amazing and professional!

4.0/5
May 13, 2022
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Kristy
Many things were broken or not working. I moved in without hot water for 4 days it was miserable to move and not be able to shower after. I was told I didn’t need a parking pass, but then found out if I didn’t buy one asap I would be booted. No one gave me info on who to buy one from. No one gave me a link to HOA info. I had to google search to even find what it was called. I was told I would be given the key code so I could get the key out on move in day. But no one gave me the code. Luckily I had it from when I looked at the property. I have found piles of dirt and dust under cabinets on the floor and on all chair railings and baseboards. The windows are extremely dirty and I'm unable to wash the outside. The dishwasher is full of grime and hard water. All faucets are full of hard water build up. I cleaned one because it was spraying sideways. I’ve made so many calls I don’t want to call maintenance again. I can tell someone painted before I moved in. There is paint splatters on the kitchen and bathroom floor, and the bathroom sink had a big paint blob in it. Im happy here. But the move in was less than ok.

5.0/5
May 12, 2022
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Lori
Great communications, quick response to inquiries.

5.0/5
May 10, 2022
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Gavin
Abby was amazing I hope all of your employees are as good as she is.She was so amazingly helpful even when things did not go as planned.

Jorge and Amanda have been amazing. Great property management company. Would highly recommend.

We are coming up to the end of our lease and I had emailed Amanda B. about the renewal and even though it was on a Saturday she still answered my questions and promised to send me further information on Monday. With just a couple of hours of them opening up she had reached out to me with the information I had requested. My husband and I have been very happy with Amanda and Jacob Grant and would recommend their company.

Amanda is wonderful to work with and very prompt when fixing problems or I need questions answered. I've had her for inspection several times and she's always been professional and kind.

Amanda Bean did an amazing job with the inspection of my apartment. She is very friendly and professional.

Amanda Bean is our Property Manager from Jacob Grant Property Management and she has been great! Our home (we are renting) recently flooded while we were on vacation in December 2022 and after notifying Jacob Grant, Amanda was in touch with us right away! She quickly helped organize the renovation needs and was always will to update us over the mitigation and renovation process. We are now back in the home and she is still staying in touch with us and all the needs in taking care of the property! Thanks Amanda!

Amanda has been helpful and efficient in maintaining clear communication, assisting with propert issues, and being an excellent point of contact for the Jacob Grant rental company.

5.0/5
Apr 26, 2022
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Lyman
Scott was very kind and helpful and took care of my shower problem quickly. I would hire him in a second if I was an employer.

Great company! We have been very happy with them and all the help Amanda does. Amanda came over to our rental house to perform an inspection and she was so nice and happy. Made us feel comfortable with living in one of their rental properties.

Amanda’s Customer service in my experiences has always been great! Amanda Is always willing to answer any questions I have or get back to me in a timely manner with an answer.

Kirk is phenomenal to work with! Update: Amanda Bean is very helpful on the day-to-day! Thank you both!

Helped me in so many ways cant thank you enough

Amanda is very nice and has been very helpful. She always responds in good timing.

5.0/5
Apr 21, 2022
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Harlen
Getting the info I need as a landlord in a timely manner. Mg’t shows a concern for landlord rights, as well as taking care of the tenants.

Amanda is awesome! When I have a question about something she always has a quick knowledgeable response! If I have something wrong with my apt. It gets fixed pretty quick. Thank you Amanda and team!!

Everything went so smooth with Jacob Grant for getting a townhome. The process was simple, and the communication was CLEAR, which is VERY rare these days. My house has been fortunate enough to have an amazing employee like Amanda to bounce questions off of & receive timely responses & solutions. Not a paid ad, just genuinely so pleased with Amanda and Jacob Grant as a whole. 5/5.

5.0/5
Apr 15, 2022
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Michael
Moved in and discovered the backyard was destroyed by the previous tenant and the water softener was working. Jacob Grant Property Management responded quickly to my maintenance requests and assured me these issues would be addressed. The front office staff is extremely friendly and helpful. Great gals working out there.

Great customer service! Well-run company!

5.0/5
Apr 12, 2022
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Kyle
Extremely patient and very helpful. Would 100% recommend to a friend looking for a place to live.

Amanda at Jacob Grant has been pretty easy to work with. She has been extremely prompt on responding back to any questions and or issues that have come up in regards to anything and everything under the scope of being a tenant under contract with Jacob Grant Properties.
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Get in Touch with Jacob Grant
We love hearing from potential and current customers. If you have a question or a concern, just let us know. We’ll be happy to help you.
Email us at support@jacobgrant.com or contact one of our offices in the Idaho areas we serve.
Idaho Falls Office:
Phone: (208) 522-3138
Address: 490 Park Ave #1 Idaho Falls, ID 83402
Rexburg Office:
Phone: (208) 538-1477
Address: 232 E 1st North Rexburg, ID 83442
Pocatello Office:
Phone: (208) 297-2722
Address: 1175 Call Creek Dr #100 Pocatello, ID 83201